Gilley’s HVAC Privacy Policy
Last Updated: November 2025
At Gilley’s HVAC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our website, advertisements, and marketing forms.
1. Information We Collect
We may collect the following information when you submit a form, call us, or interact with our online ads:
Name
Email address
Phone number
ZIP code or service location
Details related to your HVAC service needs
We may also automatically collect limited non-personal information such as browser type, IP address, and pages visited for analytics purposes.
2. How We Use Your Information
The information we collect is used to:
Contact you about your HVAC service request or appointment
Provide estimates, promotions, and service updates
Improve our advertising and website experience
Comply with legal and regulatory requirements
We will never sell or rent your personal information to third parties.
3. Data Security
We use commercially reasonable security measures to protect your data. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Services
We may use trusted third-party tools such as Google Ads, analytics, or call-tracking platforms to help manage and improve our services. These partners process data according to their own privacy policies.
5. Your Choices
You may request to review, update, or delete your personal information by contacting us at:
service@gilleysheatingandair.com.
You can also opt out of promotional emails or texts at any time by replying “STOP” or following the unsubscribe link.
6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date above.
7. Contact Us
If you have questions about this policy, please contact us:
Gilley’s HVAC
Rockford, Illinois, email: service@gilleysheatingandair.com